Petpin Terms of Service

Petpin Terms of Service

Effective Date: October 12, 2026

Effective Date: October 12, 2026

1. Acceptance of Terms

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of petpin.ai (the "Website"), operated by Petpin AI, Inc. ("Petpin," "we," "us," or "our").

By accessing or using the Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

These Terms apply to the Website only. Petpin devices, software platforms, research deployments, and commercial services are governed by separate written agreements where applicable.

Our Privacy Policy explains how we collect and handle information.

2. Our Products and Services

2. Our Products and Services

Petpin develops animal-mounted sensing devices, cameras, and artificial intelligence software designed to support animal monitoring, research, and operational decision-making.

Our products include sensing technologies for cattle and camera-based systems for canines, horses, and other working animals.

Information presented on the Website, including product descriptions, technical specifications, demonstrations, illustrations, and performance estimates, is provided for general informational purposes.

Actual features and performance may vary depending on device configuration, development stage, animal, environment, and operating conditions.

Features described as planned, experimental, or in development may change or may not become commercially available.

3. Demonstrations, Pricing, and Orders

3. Demonstrations, Pricing, and Orders

When you request a demonstration, pricing information, or a fleet configuration through the Website, you are submitting an inquiry and not placing a binding order.

Submitting a request does not obligate you to purchase any product or service, nor does it obligate Petpin to provide one.

Pricing, product availability, delivery schedules, warranties, subscriptions, leasing arrangements, and other commercial terms are established through separate written agreements between Petpin and its customers.

Nothing on the Website constitutes a binding offer to sell or lease any product or service.

4. Animal Health and Operational Disclaimer

4. Animal Health and Operational Disclaimer

Petpin devices and software are designed to support animal monitoring, research, and operational decision-making.

Alerts, predictions, estimates, and insights generated by Petpin technologies are informational and do not constitute veterinary advice, medical diagnosis, or treatment recommendations.

Sensor readings and AI-generated insights may be incomplete, inaccurate, delayed, or unavailable. Petpin does not guarantee detection of illness, injury, distress, or other health conditions.

Users remain responsible for animal welfare, appropriate supervision, and decisions regarding animal care, management, and deployment.

Consult a qualified veterinarian when making animal health decisions.

For working animals, Petpin technologies are intended to support, not replace, the judgment and responsibilities of handlers, trainers, and operational personnel.

5. Acceptable Use

5. Acceptable Use

You agree to use the Website only for lawful purposes.

You may not:

  • Attempt to gain unauthorized access to the Website, its servers, or connected systems.

  • Interfere with or disrupt the Website's operation or security.

  • Use automated systems to scrape, extract, or reproduce substantial portions of Website content without authorization.

  • Submit false, misleading, fraudulent, or unlawful information.

  • Impersonate another person or organization.

  • Use the Website in any manner that violates applicable laws or regulations.

We reserve the right to restrict access to the Website where reasonably necessary to protect its security, integrity, or lawful operation.

6. Intellectual Property

6. Intellectual Property

The Website and its contents, including text, images, videos, designs, three-dimensional models, graphics, trademarks, logos, software, and other materials, are owned by Petpin or its licensors and protected by applicable intellectual property laws.

Subject to these Terms, Petpin grants you a limited, non-exclusive, non-transferable permission to access and use the Website for lawful informational and business purposes.

You may not reproduce, distribute, modify, commercially exploit, or create derivative works from Website content without prior written authorization, except as permitted by law.

No ownership rights or licenses to Petpin's hardware designs, software, algorithms, artificial intelligence models, trademarks, or other intellectual property are transferred through your use of the Website.

If you voluntarily submit ideas, suggestions, or feedback, Petpin may use that feedback without compensation or obligation to you, subject to applicable law and any separate written agreement.

7. Third-Party Links

7. Third-Party Links

The Website may contain links to third-party websites or services.

Petpin does not control these websites and is not responsible for their content, availability, security, or privacy practices.

Accessing third-party services is at your own discretion and subject to their applicable terms and policies.

8. Disclaimer of Warranties

8. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, Petpin disclaims all warranties, express or implied, relating to the Website, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability.

We do not guarantee that the Website will be uninterrupted, error-free, secure, or continuously updated.

Any warranties applicable to Petpin devices, software platforms, or commercial services are governed by the relevant written agreements.

9. Limitation of Liability

9. Limitation of Liability

To the maximum extent permitted by applicable law, Petpin and its officers, directors, employees, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, revenue, business opportunities, or data, arising from or relating to your use of the Website.

To the maximum extent permitted by applicable law, Petpin's total aggregate liability for claims arising from or relating to the Website will not exceed one hundred US dollars (USD $100).

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

These limitations apply to the Website and do not supersede liability provisions contained in separate written agreements governing Petpin products or services.

10. Governing Law

10. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or use of the Website will be subject to the jurisdiction of the state or federal courts located in Santa Clara County, California, to the extent permitted by applicable law.

11. Changes to These Terms

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Website, business practices, or legal requirements.

Updated Terms will be published on this page with a revised effective date.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

12. General Provisions

12. General Provisions

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.

Our failure to enforce any provision does not constitute a waiver of our right to enforce it later.

These Terms govern use of the Website. Separate written agreements govern purchases, leases, deployments, software services, research arrangements, and other commercial relationships with Petpin.

13. Contact Us

13. Contact Us

For questions about these Terms, contact:

Petpin AI, Inc.

13452 Carillo Lane, Suite A North

Los Altos Hills, CA 94022

Email: hello@petpin.ai